Return & Refund Policy

At our website, we are committed to providing high-quality products and excellent customer service. We understand that sometimes products may not meet your expectations or may be damaged during shipping, and we want to make the return and refund process as easy and transparent as possible.

Return Policy :

  • You can return the item within 90 days from the date of delivery for a refund or exchange. To initiate a return, please contact our customer service team at stopnbuyhelp@gmail.com and provide your order number and the reason for the return.
  • For faster return process, contact us via WhatsApp at the number above, or Chat Now
  • To be eligible for a return, the item must be in its original condition, unused, and in its original packaging. We reserve the right to reject any returns that do not meet these criteria.
  • Once we receive your return, we will inspect it and process your refund or exchange within 7-10 business days.

Refund Policy :

  • In case the item is received damaged or is not delivered on time due to courier-related issues, we will first arrange for a replacement. If the issue persists and is not resolved promptly, we will proceed with a refund.
  • In the case of an exchange or replacement, we will ship the replacement item to you free of charge. Please note that the replacement will be shipped within the same shipping time frame as mentioned at the time of your order, typically 7-10 business days.
  • If you are eligible for a refund, we will issue a credit to your original method of payment. 

We reserve the right to modify or update this return and refund policy at any time, without prior notice. Any changes will be posted on our website and will take effect immediately.

Thank you for choosing our website for your shopping needs. If you have any questions or concerns, please do not hesitate to contact our customer service team.