Usage Policy

Usage & Responsibility Policy

At Stopnbuy , we are committed to providing only genuine and high-quality skincare and pharmaceutical products sourced from verified and authorized vendors.


Medical Consultation Required

  • Always consult a qualified dermatologist before purchasing or using any medicated creams sold on our platform.

  • These products are intended for use only under professional guidance.

  • We do not recommend or support self-medication under any circumstances.


In Case of Adverse Reactions

  • If you experience any side effects or skin reactions, stop using the product immediately and consult your doctor.

  • In the event of a complaint or claim, you are required to share the following:

    • A valid prescription with:

      • Doctor’s full name

      • Medical license/registration number

      • Detailed usage instructions

    • Any additional medical reports or consultation details related to your condition.

  • We will cross-check the prescription with our in-house dermatologist to ensure the correct usage was followed.

  • If it is found that the product was used without a valid prescription or medical guidance, we are not liable for any adverse effects.

 

No Liability for Self-Medication

  • Products sold on our platform are genuine, but reactions can occur due to individual skin type, health conditions, or incorrect usage.

  • If the product was used without medical advice, any responsibility or liability lies with the buyer.

  • Claims made without valid medical documentation will not be considered.

 

Additional Recommendations 

  • Store the products as per the label instructions and do not share medicated creams with others.

  • Avoid using multiple active-ingredient products without professional consultation.

Skincare Consultation & Product Guidance

Customers who require assistance selecting suitable skincare products may contact our support team for general skincare guidance before placing an order. Our consultation support is intended for cosmetic skincare assistance only and does not constitute medical advice, diagnosis, or prescription service. Customers can learn more through our Personalized Skincare Consultation page or contact us directly via WhatsApp support for additional product guidance. Visit Page


By purchasing from our website, you acknowledge that you have read, understood, and agreed to this policy.